Reviews

Reviews

All-Star Automotive - East

I took my car here after having a mysterious issue with a sensor, and I first want to say THANK YOU to Corey at the front desk for being so patient and understanding with me. Although this car shop is pricier than others in the area, they really did a thorough job with the inspection and allowed me to get back on the road! I will say, that when I first picked up my car, the light was still on, and it ended up being a faulty sensor that was installed, so I had to go back and take it in again. This was inconvenient for me, but they offered a shuttle service to take me back to my house, which was great.

All-Star Automotive - East

I went in to check the status of my battery to see if it was needing to be replaced. A standard battery check at many places is free, but clearly not here. They ended up running other test and diagnostics that I did NOT need nor ask for. The final total came out to $160. An absolute rip off. In addition, my appointment was scheduled for 9 am and my car wasn’t ready until past 2 o'clock. One would think that a simple battery check would not take this long. The offered price of a battery replacement was way more expensive than several other quotes that I got from other shops as well. Do NOT go here if you want to be ripped off because they will try to take advantage of you.

All-Star Automotive - West

Excellent customer service, excellent techs and front desk staff. I’ll be back !

Hi Greg, Thank you so much for taking the time to leave us a 5-star review! All of us at All-Star Automotive truly appreciate your kind words and your support. We are thrilled to hear that you had such a great experience with both our front desk staff and our shop team. Our mission is "Fixing the Fear of Auto Repair," and providing transparent, honest, and respectful service is at the heart of everything we do. Our team of ASE Certified Technicians takes immense pride in delivering top-tier automotive repair, whether you need routine vehicle maintenance, brake repair, or complex diagnostics. We want every customer to drive away with complete confidence, which is why we back most repairs with our 5-Year / 50,000-Mile Nationwide Warranty. Knowing that you felt well cared for and plan to return means the world to our family-owned business. Thank you again for trusting All-Star Automotive with your vehicle. We look forward to seeing you again whenever you need trusted Columbia Missouri auto repair! Safe travels on the road ahead!

- All-Star Automotive - West

All-Star Automotive - West

Super super happy with the service at all star automotive! I brought my car in for a check engine light, and although I was initially confused about the diagnostic charge, Tim the manager took the time to explain everything and help my situation!!!! I really appreciated how understanding and helpful he was. It’s clear they care about their customers and only give the best quality service!!!! And they are always professional and gave me a list of my car’s risks for future repairs

Hi Devon, thank you so much for taking the time to share your feedback and for giving All-Star Automotive a 5-star rating! We are thrilled to hear that you had such a wonderful experience with our team. Tim is a fantastic manager, and we will be sure to pass along your kind words to him. We know that the initial testing process that we perform can sometimes feel confusing, but part of our mission is "Fixing the Fear of Auto Repair." We believe in complete transparency and customer education, so taking the time to thoroughly explain our diagnostics process is always a top priority for us. Our digital vehicle inspections are designed to give you clear insight into your car’s health so you can easily plan for future vehicle maintenance. Our ASE Certified Technicians take immense pride in providing quality Columbia Missouri auto repair focused on long-term value and safety, backed by our 5-Year/50,000-Mile Nationwide Warranty on most repairs. Knowing that you felt cared for and well-informed means the world to our entire team. Thank you again for choosing All-Star Automotive for your automotive repair needs. We appreciate your trust in us and look forward to serving you again in the future!

- All-Star Automotive - West

All-Star Automotive - East

Great automotive repair shop. Very friendly with great customer service. Highly recommend!

Hi Cheryl, thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a great experience with us and that our team provided friendly customer service. At All-Star Automotive, our mission is "Fixing the Fear of Auto Repair," and hearing feedback like yours lets us know we are hitting the mark. As a family-owned Columbia Missouri auto repair shop, we strive to build honest, lasting relationships with our customers by providing full transparency, respect, and clear communication every step of the way. Whether you visit us for routine vehicle maintenance, brake repair, or comprehensive diagnostics, our ASE Certified Technicians are committed to delivering high-quality service you can trust. We also stand behind our work with our 5-Year/50,000-Mile Nationwide Warranty on most repairs, giving you complete peace of mind wherever the road takes you. Thank you again for your kind words and high recommendation. We truly appreciate your business and look forward to helping you with all your future automotive repair needs!

- All-Star Automotive - East

All-Star Automotive - West

All-Star Automotive - West

The scheduling was easy. I was in for a safety inspection and oil change. No issues

Hi Brennon, thank you so much for taking the time to share your feedback with us! We are thrilled to hear that your visit was seamless, from easy online scheduling to getting your safety inspection and oil change taken care of without any hassle. At All-Star Automotive, our primary mission is "Fixing the Fear of Auto Repair." We know your time is valuable, so our team works hard to make routine vehicle maintenance as quick, convenient, and stress-free as possible. Whether you visit us for a quick inspection, routine maintenance, or detailed diagnostics, you can always count on our honest recommendations and good-hearted service. Our family-owned business takes immense pride in employing ASE Certified Technicians who care for your car like it was their own. Beyond standard oil changes and maintenance, we also back most of our automotive repair work with an industry-leading 5-Year/50,000-Mile Nationwide Warranty, offering you complete peace of mind wherever the road takes you. Thank you again for choosing us for your Columbia Missouri auto repair needs, Brennon. We truly appreciate your business and look forward to helping you keep your vehicle running smoothly for miles to come!

- All-Star Automotive - West

All-Star Automotive - East

I brought my Acura to this shop for a state inspection, and they failed it due to sidewall damage on one tire showing exposed wires. I understand that this is a legitimate safety concern, and I have no issue with that part of the inspection. My concern is that they went beyond the service I requested and performed what appeared to be a preventative maintenance evaluation, recommending additional repairs. Their report indicated my battery had failed a test, yet the vehicle continued to operate normally, and our own multimeter check raised questions about that finding. When I explained that my husband is an automotive technician who maintains the vehicle, their attitude changed immediately. One individual stormed off and told the staff to get my car off the lift. I have no problem paying for necessary repairs, but recommendations should be supported by clear findings and communicated professionally. This experience left me questioning the accuracy of their assessments, their transparency, and their integrity. I went in for a state inspection, not an unsolicited list of additional repairs. I will not be returning.

All-Star Automotive - West

lied about an oil leak in my car. Went to my mechanic back home and he confirmed there were no leaks.

Hello Hope, thank you for taking the time to share your feedback with us. We understand your concern regarding the findings during your recent vehicle maintenance visit. Our mission at All-Star Automotive is "Fixing the Fear of Auto Repair," so honesty and full transparency are at the core of everything we do. Our ASE Certified Technicians perform thorough digital vehicle inspections during every Columbia Missouri auto repair service. When performing automotive repair diagnostics, our goal is to identify early signs of fluid seepage or oil leaks, capturing photos to give you a clear, honest picture of your car's condition. While different mechanics may have varying perspectives on whether minor seepage requires immediate action, we provide these findings so you can make informed decisions about your vehicle. We are committed to delivering long-term value and high-quality service, which is why most repairs are backed by our 5-Year/50,000-Mile Nationwide Warranty. We appreciate your feedback as it helps us continually improve. If you would like to discuss this matter more in depth please reach out to me personally Michael Leon - COO - 573-615-3111 or email support@allstarcolumbia.com.

- All-Star Automotive - West

All-Star Automotive - East

Brought in an older Honda due to transmission issue. All-Star did a full work up and was able to get the car back on the road in a short time. Very happy with my experience.

Hi Billy, thank you so much for sharing your feedback and giving All-Star Automotive a 5-star review! We are thrilled to hear that our team was able to perform a thorough workup on your Honda and get you safely back on the road in a short time. Transmission issues can certainly be stressful, but our mission is always focused on "Fixing the Fear of Auto Repair" through accurate diagnostics, honest communication, and clear customer education. Our dedicated ASE Certified Technicians take great pride in helping our neighbors with reliable Columbia Missouri auto repair, whether it is keeping an older vehicle running smoothly or performing routine vehicle maintenance. We want you to have complete peace of mind behind the wheel, which is why we back most of our work with a 5-Year / 50,000-Mile Nationwide Warranty. Thank you again for trusting our family-owned shop with your Honda's automotive repair. We truly appreciate your support and look forward to serving you again whenever you need us in the future!

- All-Star Automotive - East
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