Reviews

Reviews

All-Star Automotive - East

Slow

Mike, thank you for taking the time to leave a review for All-Star Automotive. We appreciate every customer's feedback. We were unable to locate a service record under your name, so we're not sure what may have led to your 3 star rating. If you did visit our shop, we would genuinely appreciate the opportunity to learn more about your experience and see if there is anything we can do to improve. At All-Star Automotive, we strive to provide honest recommendations, quality auto repair, and exceptional customer service backed by our ASE certified technicians and our 5-year/50,000 mile warranty on most repairs. If this review was intended for another business or if there is additional information you'd like to share, we would be grateful to hear from you. If you would like to discuss this matter more in depth please reach out to me personally Michael Leon - COO - 573-615-3111 or email support@allstarcolumbia.com

- All-Star Automotive - East

All-Star Automotive - East

Got me in the same day for a vehicle inspection. Great waiting room with water, coffee, and snacks. Techs and customer service were excellent (the check-in guy helped me fix an issue with my trunk). My car passed, but I'll definitely be back for future services.

Thank you so much, Aaron, for taking the time to share your 5-star experience with All-Star Automotive! We're thrilled to hear we could get you in promptly for your vehicle inspection. It's fantastic to know you enjoyed our waiting room amenities and that our team, especially the check-in individual, went above and beyond to help with your trunk issue. That truly reflects our "Good-hearted" and "Respectful" core values! We're committed to "Fixing the Fear of Auto Repair" by ensuring every customer receives transparent service and feels valued. While your car passed this time, we're glad you noticed the dedication of our ASE Certified Technicians and our focus on excellent customer service. When it comes to future automotive repair or vehicle maintenance needs in Columbia, Missouri, whether it's Brake Repair, Suspension Repair, Steering Repair, or complex Diagnostics, we hope you'll remember All-Star Automotive. We stand by our work with a 5-Year/50,000-Mile Nationwide Warranty on most repairs, providing peace of mind. We look forward to welcoming you back for any future services!

- All-Star Automotive - East

All-Star Automotive - West

Great place they do great work and communicate with you at every step. RJ is awesome and great at his job. Fully recommend.

Thank you, Patrick, for taking the time to share your positive experience with All-Star Automotive! We're thrilled to hear you had such a great visit and appreciate your kind words about our team's communication and the quality of our work. It's wonderful to know RJ provided awesome service and demonstrated his expertise. We pride ourselves on having ASE Certified Technicians like RJ who are dedicated to "Fixing the Fear of Auto Repair" through full transparency and customer education at every step. We believe in keeping you informed about your vehicle maintenance needs, whether it's for brake repair, suspension repair, or complex diagnostics. Our goal is always to provide honest recommendations and ensure you understand the automotive repair process. As a family-owned and operated business, we value providing top-notch automotive repair services to the Columbia, Missouri community. We’re also proud to offer a 5-Year / 50,000-Mile Nationwide Warranty on most repairs, reflecting our commitment to long-term value and peace of mind for our customers. We appreciate your recommendation and look forward to being your trusted partner for all your future automotive service needs!

- All-Star Automotive - West

All-Star Automotive - East

My mom and I came in for a second opinion after Toyota Joe Machens. All Star Automotive gave us a more affordable price and was much more efficient. Everyone we spoke to was super nice, and made the whole experience easy. They ordered the parts quickly and had everything repaired the next day. Highly recommend. Thanks!!

Thank you so much for taking the time to share your fantastic experience with All-Star Automotive! We truly appreciate you and your mom choosing us for a second opinion, especially after visiting another shop. It's wonderful to hear that we could provide a more affordable price and a much more efficient experience for your auto repair needs. Our mission at All-Star Automotive is "Fixing the Fear of Auto Repair," and your feedback confirms we're on the right track. We pride ourselves on being good-hearted, respectful, and accountable, ensuring everyone who walks through our doors feels at ease. It sounds like our team did an excellent job making the entire process easy, from ordering parts quickly to getting your vehicle repaired the very next day. We're glad we could demonstrate the value of our digital vehicle inspections and full transparency, which allows us to provide honest recommendations and quality automotive repair. Remember, all of our repairs are performed by ASE Certified Technicians and backed by our outstanding 5-Year/50,000-Mile Nationwide Warranty on most repairs, providing you with long-term peace of mind. We look forward to being your trusted partner for all future vehicle maintenance in Columbia, Missouri!

- All-Star Automotive - East

All-Star Automotive - West

All star automotives was the only place within 15 miles willing to give me a same day inspection. And when explaining what fixes are needed RJ broke it down to me in a gentle charismatic yet informative manner. Thanks RJ and your crew……….

Thank you so much for taking the time to share your fantastic experience with All-Star Automotive! We are absolutely thrilled to hear that we could provide you with a same-day inspection when you needed it most. It truly means a lot to us that you found our team, especially RJ, to be so helpful and informative. RJ's ability to explain needed auto repair fixes in a gentle, charismatic, and informative manner truly reflects our commitment to full transparency and customer education, which is a core part of "Fixing the Fear of Auto Repair." Our ASE Certified Technicians, like RJ and his crew, are dedicated to ensuring every customer feels confident and understood about their vehicle maintenance and any necessary automotive repair. We believe in providing honest recommendations and quality service, backed by our 5-Year / 50,000-Mile Nationwide Warranty on most repairs, which gives our Columbia, Missouri Auto Repair customers peace of mind. Whether it's brake repair, suspension repair, steering repair, or diagnostics, we aim for excellence. We appreciate your kind words and look forward to welcoming you back for any future vehicle needs!

- All-Star Automotive - West

All-Star Automotive - West

Thank you so much for your 5-star rating, Ava! Even without a written review, your feedback means the world to us and truly helps us in our mission of "Fixing the Fear of Auto Repair." At All-Star Automotive, we are committed to providing an exceptional experience for every customer. We believe in being honest, good-hearted, and fully transparent, ensuring you always understand your vehicle maintenance and auto repair options. Our ASE Certified Technicians are dedicated to delivering top-notch service, whether you need brake repair, suspension repair, steering repair, or complex diagnostics. We're proud to offer digital vehicle inspections and back most of our automotive repair work with a 5-Year/50,000-Mile Nationwide Warranty, providing you with peace of mind. We're an independent, family-owned and operated business in Columbia, Missouri, and we truly value your trust. We look forward to serving you again for any future automotive needs you may have. Safe travels, and thank you for choosing All-Star Automotive!

- All-Star Automotive - West

All-Star Automotive - West

My car had engine/transmission codes and wasn't running. I was worried but service tech RJ helped ease my mind by keeping me posted on the diagnostics and repair status. My car was on the road again the same day. Thanks All Star!

Hi Dawn, thank you so much for your fantastic 5-star review! We truly appreciate you taking the time to share your experience with All-Star Automotive. We understand that engine/transmission codes and a non-running car can be incredibly stressful, and our mission is always focused on "Fixing the Fear of Auto Repair." It’s wonderful to hear that RJ was able to ease your mind by keeping you informed throughout the diagnostics and repair process. That full transparency and customer education is a core part of how we operate, and RJ clearly embodies our core value of being good-hearted and respectful. Getting your car back on the road the same day for a complex automotive repair like that is something our ASE Certified Technicians strive for, ensuring you can get back to your life in Columbia, Missouri, with minimal disruption. We're thrilled that we could provide such a positive experience and demonstrate the value of quality auto repair. Our team takes great pride in delivering professional service, whether it's routine vehicle maintenance, brake repair, or intricate steering and suspension repair. We look forward to being your trusted partner for all your future automotive needs. Drive safely!

- All-Star Automotive - West

All-Star Automotive - West

Very friendly and thorough staff.

Hi Mike, Thank you so much for taking the time to share your positive experience with All-Star Automotive! We truly appreciate your kind words and are thrilled to hear that you found our staff to be very friendly and thorough. Our mission, "Fixing the Fear of Auto Repair," is built on core values like being Good-hearted, Respectful, and Accountable, so it’s wonderful to know that our team upheld those standards during your visit. We believe that a positive interaction, combined with a thorough digital vehicle inspection, is key to building trust and ensuring full transparency for all your vehicle maintenance needs. We're proud to have ASE Certified Technicians who are dedicated to providing excellent service, whether it's for brake repair, suspension repair, steering repair, or detailed diagnostics. Knowing that you had a great experience with our Columbia, Missouri auto repair team means a lot to us. We look forward to serving you again for any future automotive repair needs, always backed by our 5-Year/50,000-Mile Nationwide Warranty on most repairs. Best regards, The All-Star Automotive Team

- All-Star Automotive - West

All-Star Automotive - West

Thank you for gaving the shuttle service. Much appreciated.

Thank you, Sandra, for taking the time to share your positive experience with All-Star Automotive! We truly appreciate your feedback and are so glad to hear that our complimentary shuttle service made your visit more convenient. We understand that getting your vehicle serviced for routine maintenance or unexpected auto repair can sometimes be a disruption to your busy day, and providing thoughtful services like our shuttle is one way we aim to make the process as easy and stress-free as possible. It's all part of our mission of "Fixing the Fear of Auto Repair" and reflects our commitment to being good-hearted and respectful towards our customers here in Columbia, Missouri. Our dedicated team, including our ASE Certified Technicians, strives to provide not just top-notch automotive repair services, but also an outstanding customer experience every step of the way. We're proud to offer full transparency and customer education, ensuring you always feel confident in your vehicle maintenance decisions. From brake repair to suspension repair or steering repair, and comprehensive diagnostics, we're here to help. We look forward to welcoming you back to All-Star Automotive for any future needs. Drive safely!

- All-Star Automotive - West

All-Star Automotive - West

Thank you, Gillian, for taking the time to leave All-Star Automotive a fantastic 5-star rating! We truly appreciate you choosing us for your automotive repair needs here in Columbia, Missouri. Even without a written review, your high rating speaks volumes and lets us know we're succeeding in our mission of "Fixing the Fear of Auto Repair." It means a lot to our team that you had such a positive experience. We are committed to full transparency, offering digital vehicle inspections, and ensuring our customers feel educated and respected, much like our core value of being good-hearted. Our ASE Certified Technicians always strive to provide honest recommendations and top-notch service, backed by our 5-Year/50,000-Mile Nationwide Warranty on most repairs, which offers unparalleled peace of mind. We're proud to be a family-owned and operated business, dedicated to providing quality vehicle maintenance and excellent customer service for all your car care, from brake repair to complex diagnostics. We look forward to seeing you again for any future automotive repair services you might need!

- All-Star Automotive - West